GDPR Compliance

Our commitment to data protection for European Union residents.

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Last Updated: January 15, 2024

1. Introduction

PrimeLink Realty respects the privacy rights of individuals in the European Union (EU) and European Economic Area (EEA). This GDPR compliance notice supplements our Privacy Policy and explains how we handle personal data of EU/EEA residents in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

PrimeLink Realty acts as the data controller for personal data collected through our website and services. For GDPR-related inquiries, you may contact us at:

PrimeLink Realty
138 Robinson Road, #12-08 Oxley Tower
Singapore 068906
Email: [email protected]

3. Legal Basis for Processing

We process personal data of EU/EEA residents on the following legal bases:

  • Consent: When you submit inquiry forms or subscribe to communications
  • Contractual Necessity: When processing is required to provide requested services
  • Legitimate Interests: For improving our services and ensuring website security
  • Legal Obligation: When required to comply with applicable laws

4. Your Rights Under GDPR

If you are an EU/EEA resident, you have the following rights regarding your personal data:

Right of Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction

You have the right to request restriction of processing in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests, including profiling based on those interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

5. International Data Transfers

As we are based in Singapore, personal data collected from EU/EEA residents may be transferred to and processed in Singapore. We ensure that such transfers comply with GDPR requirements through appropriate safeguards, including standard contractual clauses approved by the European Commission.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When determining retention periods, we consider the nature and sensitivity of the data, potential risks from unauthorized use or disclosure, and applicable legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and updates
  • Staff training on data protection practices

8. Data Breach Notification

In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay, as required by GDPR Article 34.

9. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects EU/EEA residents.

10. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months for complex requests. We may need to verify your identity before processing your request.

11. Complaints

If you believe that we have not complied with GDPR, you have the right to lodge a complaint with a supervisory authority in your EU/EEA member state. However, we encourage you to contact us first so we can address your concerns.

12. Updates to This Notice

We may update this GDPR compliance notice periodically to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised effective date.